Builders, Repairmen and Service Providers.

Larry’s Appliance Service, Inc.

Larry’s Appliance Service, Inc.
7 Magnum Street
Bluffton, SC 29910

Category: Appliance Repair

If you rank service providers by job completion, effort and concern for the customer this provider has to rank as one of the worst in my opinion. The serviceman they sent us was so incompetent that he told us our dishwasher worked when he left, but it didn’t. We received no follow up or follow through.

The service was so substandard and lacking in concern for the customer that when the manufacture advised Larry’s that the machine still did not work their response was "have the customer return the machine to our shop and we will fix it here." Apparently the people at Larry's Appliance Service, Inc. weren't experienced enough to consider the possibility that the problem was with the installation of the dishwasher, not the dishwasher itself. This turned out to be the case. It would be hard to get worse service.

A more recent visit by Larry's Appliance Service Inc. resulted in much better service than we had previously. We hope this is the new normal. We'll wait and see.